Privacy Policy & Website Disclaimer

PRIVACY POLICY
Geoff Steurer, MS, LMFT DBA Trust Building Academy, LLC is committed to protecting your privacy. For privacy protection, we have outlined the privacy information and practices below and are making this information available via this website. Please read carefully:
 
1. INFORMATION COLLECTION AND USE
You do not need to give us any personal information in order to use our Site. If you choose to purchase an e-product, e-book, e-materials via this site, your credit card information will be required for payment. Additionally, this Site may use forms in which you give us contact information (including your name, address, telephone number, and email address) so you can request information or support. We receive and store any information you enter on our Site, or give us in any other way, including through email, telephone, or other communications within our customer services department.
We will not sell, share, trade or otherwise use any information you provide unless you expressly provide in writing permission for such use. We collect this information to improve our service, and to help us determine your individual needs so we may serve you better individually, as well as collectively.
We will not sell, share, trade or otherwise use any medical information under any circumstances. If you require medical information, you must request it from us directly via a Medical Release form.
We may also collect non-personally identifiable information about you, such as your use of our web sites, communication preferences, aggregated data relative to your Services, and responses to promotional offers and surveys. We may use or disclose aggregate information only where no individual is identified for a number of purposes, including: (a) Compiling aggregate statistics of usage for improving the web site; (b) Developing, maintaining and administering the web site; and (c) Following up on comments and other messages that you submit to us through the web site. (d) Responses to blog comments.
Please note, to better safeguard your information, please do not include any credit card information in your electronic communication unless it is specifically required by us as part of Services or transaction fulfillment process sites, or our customer contact process.
This Site and our Services may contain links to other websites. Unfortunately, we are not responsible for the privacy practices or the content of such sites.
 
2. SECURITY
This Site has security measures in place to protect against the loss, misuse or alteration of the information under our control. If our site allows you to enter sensitive information (such as a credit card number) on order forms, we encrypt the transmission of that information.
We may also at times provide information about you to third parties to provide various services on our behalf, such as providers who process credit card payments. We will only share information about you that is necessary for the third party to provide the requested service. These companies are prohibited from retaining, sharing, buying, selling, storing or using your personally identifiable information for any secondary purposes.
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is one hundred percent (100%) secure, however. Therefore, we cannot guarantee its absolute security.
 
3. GOOGLE ANALYTICS AND COOKIES
We may use a tool called “Google Analytics” to collect information about use of this Site, such as how often users visit the Site, what pages they visit when they do so, and what other sites they used prior to coming to this Site. Google Analytics collects only the IP address assigned to you on the date you visit this Site, rather than your name or other identifying information.
Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site. This cookie cannot be used by anyone but Google, Inc. The information generated by the cookie will be transmitted to and stored by Google on servers in the United States.
We use the information received from Google Analytics only to improve services on this Site. We do not combine the information collected through the use of Google Analytics with personally identifiable information.
Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Privacy Policy http://www.google.com/policies/privacy. You can prevent Google Analytics from recognizing you on return visits to this Site by disabling the Google Analytics cookie on your browser.
 
4. COLLECTION AND USE OF PERSONAL INFORMATION OF CHILDREN UNDER AGE 13
We are committed to protecting the online privacy of children. In accordance with the Children’s Online Privacy Protection Act (”COPPA”), we will not knowingly collect any personally identifiable information from children under the age of thirteen (13) without first obtaining parental consent. Prior to providing any personally identifiable information (your name, email address, address, phone number etc.), children under the age of thirteen (13) must have a parent or legal guardian complete and return a Parental Consent Form to Trust Building Academy, LLC on the contact page of this website.
The consent form states that the child’s “Parent” or “Legal Guardian”, by his or her signature, consents to the collection and transfer of the child’s personally identifiable information. Consent may be revoked by completing a “Revocation of Parental Consent Form”. In compliance with COPPA, we are sensitive about children consulting with parents or guardians before furnishing personal information or ordering anything online.
It is also our intention to adhere to the Children’s Advertising Review Unit (CARU) Guidelines on Internet advertising with its special sensitivities regarding solicitations to children under thirteen (13). We encourage parents/guardians to supervise and join their children in exploring cyberspace.
 
5. TRANSFER OF DATA ABROAD
If you are visiting this Site from a country other than the country in which our servers are located, your communications with us may result in the transfer of information across international boundaries. By visiting this Site and communicating electronically with us, you consent to such transfers.
 
6. COMPLIANCE WITH LAWS AND LAW ENFORCEMENT
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law.
We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including without limitation subpoenas), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical. We will also share your information to the extent necessary to comply with ICANN's rules, regulations and policies.
To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of legal process.
 
7. CHANGES IN OUR PRACTICES
We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If we make material changes to this Policy, we will notify you here, by email, or by means of a notice on our home page, at least thirty (30) days prior to the implementation of the changes.
 
8. CORRECTING, UPDATING AND REMOVING PERSONAL INFORMATION
You may alter, update or deactivate your account information or opt out of receiving communications from us at any time. You may contact us on the contact page of this website www.trustbuildingacademy.com
We will respond to your request for access or to modify or deactivate your information within ninety (90) days.
 
13. CONTACT INFORMATION
If you have any questions about this Privacy Policy, the practices of this Site or under our Services, your dealings with this Site or our Services please contact on the contact form at www.trustbuildingacademy.com
If you have any questions about these Terms & Conditions, or our Privacy Policy please contact us on the contact form on www.trustbuildingacademy.com  
 
Disclaimer for Website, Products, Programs & Services
 
We cannot guarantee any results or outcomes if you choose to purchase an online course, audio program, workshop, or any other products, documents, programs or professional service offered on this website. As with any business-related program, product or service that you purchase, your results may vary, and will be based on many variables, so therefore no guarantees can be made. You agree that Trust Building Academy, LLC and employees are not responsible for the success or failure of your personal life decisions, goals and relationships, business decisions, the increase or decrease of your finances or income level, your well-being or the well-being of your spouse or other relationships, or any other result or consequence of any kind that you may have as a result of information presented to you through our website, blog, social media, or our programs, products and services. You are solely responsible for the outcomes, consequences and results for your life, life choices, business, business clients and all other related aspects of your life, business and well-being.
 
All Trust Building Academy, LLC website products created by TBA are final sales and are non-refundable.
 
Affiliate Marketing
Trust Building Academy, LLC occasionally partners as an affiliate with other businesses. For example, we are an affiliate with Amazon. This means that any time you click on a book recommendation link in our resources page, and should you then choose to purchase that book through the Amazon website, Trust Building Academy, LLC will receive a very small percentage of that sale. Please understand that we do not market on behalf of Amazon or any other affiliate. We only share books, products, and resources that we support, use and believe in and we do not sell to clients or non-clients. If you choose to purchase a product on this website, or if you choose to purchase  a product on another website where we provide the link, you agree to assume full responsibility for using the information on this site, and you understand and agree that Trust Building Academy, LLC and its employees, associates or affiliates, are not responsible or liable for any claim, loss, or damage resulting from its use by you or any user. We cannot guarantee any results or outcomes if you choose to purchase a workshop e-kit, an e-book, an e-packet of information, or any other products, documents, programs or professional service offered on this website or through a website link we provide or an affiliates website or business. As with any business-related program, product, material, book or service that you purchase, your results may vary, and will be based on many variables, so therefore no guarantees can be made. 
 
Restrictions on Use of Materials
While we believe the information, products, materials, resources, services and documents provided on and through the Site to be factual and accurate, but we cannot guarantee that they are. The information, products, materials, resources, services and documents on this Site are not intended to be a substitute for legal, financial, professional medical or mental health advice, diagnosis, or treatment. Always seek the advice of your healthcare provider with any questions you may have regarding a medical or mental health condition or treatment. Reliance on the information or the documents contained on the Site is solely at your own risk.
Because you may be residing in a different part of the country, and the law varies by state, as the law is constantly changing, it is important to understand that it affects each individual and business in different ways.  As a result, if you are seeking services or products to support you or your business, it is recommended to seek outside financial and/or legal counsel relating to your specific circumstances as needed. If you have legal and financial questions or concerns, it is advisable to consult with your tax accountant or lawyer for all questions and concerns you have, may have, or hereafter have regarding any and all information, products and services presented or sold by Trust Building Academy, LLC website, products, services and programs pertaining to your specific legal or financial situation.
 
Clinical Guarantees for Healing
No therapist or counselor can guarantee results for a therapy client. Results may vary depending upon what the client is seeking therapy for, how they, the client, approach the treatment recommendations, how they, the client, engage in the clinical process, how they, the client, follow the treatment plan, and what specific and unique issues and challenges they, the client, bring into the clinical relationship. Clients should not base their expectations of their particular therapy experience with any counselor associated with Trust Building Academy, LLC, or their particular healing, results and any other therapy expectations, based on the testimonials provided on this website, or any other information they have received about Trust Building Academy, LLC beyond their own individual experience. Each individual will have a different result based on their unique experience. 
 
Client Testimonials
It is unethical and illegal for a therapist to solicit testimonials from a client. Thus, all testimonials provided on this website are the direct request from former clients who had asked Trust Building Academy, LLC to specifically include their remarks here. Prior to inclusion on the website, these requests have been processed with the client, meaning, there has been a thorough discussion and a clinical assessment by the Founding Director before including the testimonial. Additionally, even if asked by the client to do so, Trust Building Academy, LLC will not include any identifying information [e.g. age, gender, city, initials, names] for the purpose of maintaining client confidentiality. Clients also understand that at any point they may request that their testimonial be removed. Clients also understand that should they return for further counseling, their kind words will be removed from the website in order to maintain the highest level of integrity around boundaries as supporting all aspects of the clinical relationship and client is the most important part of the work of every Trust Building Academy, LLC therapist. 
 
Site Contents Copyright and Use
The contents of this Site are protected by national and international copyright and trademark laws, and are the property of Trust Building Academy, LLC. You may not change or delete any author credit, trademark, legend, proprietary or copyright notices. You must follow and observe all additional copyright notices or other restrictions contained in any parts of the Site.
You may not modify, copy, publish, display, transmit, reverse-engineer, adapt or in any way exploit the content of the Site, except as necessary to perform the function on the Site, unless you request and receive prior written permission from us or the owners. To request our permission, use the contact form on this website to contact us.
 
Professional Services
It is important that you do not disregard professional medical advice or delay seeking professional therapy support or advice because of information you have read on the Trust Building Academy website, the blog, newsletter, social media, mailed information, products, or information you have received from Trust Building Academy through any means whatsoever. It is important that you follow all of your medical doctor's instructions that may include that you do not stop taking any medications without speaking to your mental health provider or other health care professional. If you have or suspect that you have a medical or mental health issue, you may want to contact your own health care provider promptly.  It is important to note that although Geoff Steurer is a Licensed Marriage and Family Therapist, and though he provides coaching and therapy, he and other employees associated with Trust Building Academy, LLC are not providing medical, psychological, financial, consulting, coaching, supervision, or religious advice or services whatsoever. Geoff Steurer is not a doctor or Psychologist. He is a Licensed Marriage and Family Therapist. Unless you have entered into a therapeutic relationship or coaching relationship with signed forms of consent and appropriate assessments, Geoff Steurer and any employees of Trust Building Academy, LLC is not your therapist, counselor, coach. Nothing on the Trust Building Academy website, blog, social media, programs, products, webinars and services shall be interpreted as entering you into a therapeutic, counseling, spiritual advising, legal advising, or coaching relationship with Geoff Steurer or any employee of Trust Building Academy, LLC.
 
Disclaimers
TRUST BUILDING ACADEMY, LLC ASSUMES NO RESPONSIBILITY FOR HOW YOU USE ANY INFORMATION, SERVICES, PRODUCTS OR DOCUMENTS PROVIDED THROUGH THIS SITE. NOTHING CONTAINED ON THE SITE SHALL CONSTITUTE PROFESSIONAL ADVICE FOR MEDICAL DIAGNOSIS OR TREATMENT. NOTHING CONTAINED ON THIS SITE SHALL CONSTITUTE AS THERAPEUTIC OR COACHING ADVICE. NONE OF THE INFORMATION AVAILABLE ON THIS SITE SHALL BE CONSTRUED AS AN ENDORSEMENT, GUARANTEE, REPRESENTATION OR WARRANTY WITH RESPECT TO ANY MEDICAL PRACTITIONER OR MEDICAL TREATMENT. USE OF THE SITE IS AT YOUR OWN RISK.
THIS SITE IS PROVIDED "AS IS." WE DISCLAIM ALL WARRANTIES — EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
NEITHER TRUST BUILDING ACADEMY, LLC IT'S EMPLOYEES NOR ANY OF ITS RESPECTIVE AFFILIATES LICENSORS OR SUPPLIERS WARRANT THAT ANY FUNCTIONS CONTAINED IN THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, VIRUS-FREE OR FREE FROM HARMFUL COMPONENTS, OR THAT DEFECTS WILL BE CORRECTED. NEITHER TRUST BUILDING ACADEMY, LLC NOR ANY OF ITS RESPECTIVE AFFILIATES LICENSORS OR SUPPLIERS WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU (AND NOT TRUST BUILDING ACADEMY, LLC OR ANY OF ITS RESPECTIVE AFFILIATES LICENSORS OR SUPPLIERS) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION.
APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
 
Limitation of Liability
UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO NEGLIGENCE, WILL TRUST BUILDING ACADEMY, LLC OR ANY OF ITS RESPECTIVE AFFILIATES EMPLOYEES LICENSORS OR SUPPLIERS BE LIABLE FOR ANY DAMAGES — WHETHER DIRECT, SPECIAL OR CONSEQUENTIAL — THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS, SERVICES, PRODUCTS OR PROGRAMS ON THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL TRUST BUILDING ACADEMY, LLC ITS EMPLOYEES OR ANY OF ITS AFFILIATES OR ANY OF ITS OR THEIR RESPECTIVE LICENSORS OR SUPPLIERS HAVE ANY LIABILITY FOR ANY DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT, OR OTHERWISE).
 
Indemnity 
You agree to defend, indemnify and hold harmless TRUST BUILDING ACADEMY, LLC its representatives, officers, directors, and employees from all liabilities, claims, costs, and expenses, including attorneys' fees, that arise from your use of the Site, the Site's blog, products, programs, services, your posting, downloading or transmission of communications or material on this Site, or from your violation of applicable law.
 
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